Return & Exchange Policy

KUHELIKA | কুহেলিকা

Every saree at KUHELIKA | কুহেলিকা is carefully inspected before dispatch. We want you to love what you receive.

Exchange Eligibility

We accept exchange requests within 3 days of delivery, provided the saree is unused, unwashed, and returned in its original packaging with all tags intact.

Non-Exchangeable Items

Sale items, custom orders, and sarees that have been unfolded, worn, or altered are not eligible for exchange.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us on WhatsApp within 24 hours of delivery with photos. We will arrange a replacement or full refund promptly.

Refunds

Refunds are issued only for damaged, defective, or incorrectly sent items, processed within 5–7 business days via the original payment method or mobile banking.